December 2009 · Vol. 21, No. 12Should you worry that patients
will use the Web to grade you?
With an anonymous mouse-click on a “frowny face,” anyone can tarnish a reputation that it took you decades to build. But some find pluses to being rated.
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Fast Track
In a recent survey, three quarters of hospitalized patients were unable to name the physician in charge of their care
Angie’s List began posting online reviews of physicians in early 2008. Patients grade their doctor in eight categories, including “effectiveness of treatment”
Most online reviews of physicians are anonymous
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Jeffrey
Segal,
MD, JDDr. Segal, a neurosurgeon, is Founder and Chief Executive Officer of Medical Justice Services, Inc., of Greensboro, NC, a member organization of the Center for Health Transformation. Michael
Sacopulos,
JDMr. Sacopulos is Legal Counsel for Medical Justice Services, Inc., of Greensboro, NC.
The authors’ firm offers legal services to physicians who want to curtail unauthorized commentary on the Internet about the care they provide.
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